Christian Macdonald

7 months ago

One of the best experiences I've ever had. The staff were super helpful, friendly, and supportive. The surgeon walked me through each step of the procedure before and during it, which was greatly appreciated. The procedure itself was quick and painless. Ended up having perfect vision shortly after the procedure. Cant recommend this place enough. It was life changing! Thanks LasikPlus - Alexandria!

Rish Tanna

4 months ago

Wonderful, "eye-opening" experience, from start to finish. I had a seamless initial consultation, followed by a smooth Lasik procedure that concluded before I knew it, and a great follow-up where any questions I had were addressed. Staff was very attentive to my needs before, during, and after the procedure. Dr. Neil Wills is highly experienced and a true professional. I received a very thoughtful call about six hours after the procedure checking up on me and reminding me to use my eye drops. Communication was excellent throughout. I also highly appreciate cost transparency throughout and that the prescriptions were included. Perfect vision after and no more having to reach for the glasses. Highly recommended!

Liza Hanson

6 months ago

Seeing almost 20/15 3 days after surgery. The entire experience was straightforward and fast paced from the beginning. They had me ready to go in a jiffy! I felt like I knew exactly what was going on and I felt very confident going into surgery. Everyone was so very nice and down to Earth! Dr. Wills was very caring and made sure I knew exactly what was happening in surgery. I never once felt scared. The optometrist was one of the nicest people ever! She made me feel very welcomed!

Nytasia King

2 months ago

I had the best experience. The staff was nice, the procedure was explained to me very thoroughly, they made me feel comfortable, they worked efficiently and any other positive factors you could ask for in a facility. My surgeon was Dr. Wills, whom did my mom’s Lasik 16 years ago. He even called on a Saturday to see how I was doing! As for my vision, I can now see 20/15 which is better than 20/20. I would recommend anyone to go to this LasikPlus facility. They are the best!

John Simpkins

2 months ago

I want to start off by saying I'm very happy with the result in my vision. The only thing I didn't like about the experience was feeling that I was on a conveyor belt. The front office staff was very good along with the folks that gave the first evaluation. The day of the procedure seemed very rushed. You definitely get the feeling that they make their business off volume and they know it. Immediately after the procedure you're dumped out into the hallway and not really giving much direction. The procedure itself is very disorienting and to be dumped out like that equally disorienting. I managed my way out to the front of the office and they did ask me if I was okay when I stood there dumbfounded for a second but being disoriented I just said I'm good went over and sat down in the waiting area for my ride to get back. The follow-up appointment was similarly fast but that was understandable because my vision seems fine. One person had me read an eye chart to see if I had 20/20 vision. The next person looked at my eyes with the machine that has the light on it. They did not really say much one way or the other about the outcome which I'm guessing is good but also did not ask how my vision seemed to me. At the same time I was running low on the medicated drops they give you so I was a little distracted by whether I was going to be able to get more. The conversation was "well we usually don't give more you would have to go to a pharmacy but if you give us a review we can give these to you for free". After dropping nearly four grand on this I think one small bottle of eye drops should not be an issue. Dr Wills did try to call me the night of the procedure but I was sleeping but I do appreciate the call. Overall you can't argue with the results. I'm 3 days out. There is some glare around lights but that is to be expected as my eyes are still healing but that's only noticeable when I am actually looking at something like a overhead light. I haven't tried night driving yet so I don't know if that will cause any issue yet but these are known effects of having the surgery and the recovery. I'm still going to give them five stars like I said because of the result and because of the way I was shuffled through I got the feeling that they've done this about a billion times. They just might want to think about the patient a bit more and how getting this work done on their eyes is a big life decision for them. It's something that I think because they have done this so much they might have forgotten.